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M5 - Knowledge Management

Date:   Feb 28, 2023 - Apr 11, 2023
Time:   5:30 PM (MST)

Online via Zoom - Instructor Led (NWT)


Knowledge Management is the effective management of the organizations' knowledge processes to achieve the organizations' goals. The organizations' knowledge processes are active gathering, active dissemination, and active application of knowledge.

Competitive advantage is achieved through developing and implementing creative and timely business solutions that reuse applicable knowledge and that use newly created knowledge.  Newly created knowledge is referred to as innovation.

The goal of this module is to help the candidate understand what knowledge management is, where and how it should be applied, and the challenges that go along with implementing knowledge management systems.

This module develops both technical and behavioural aspects of knowledge management.  This module prepared candidates for assessing the knowledge management systems in their own organizations and making recommendations for improvements in those systems.  The cases examined in this module further apply the concepts and tools learned throughout the module.


Upon completion of this module candidates should be able to:

  • Apply the basic concepts of knowledge management through a series of group and individual assignments
  • Describe the advantages and disadvantages of knowledge management systems and the obstacles to implementing knowledge management systems.
  • Develop a knowledge management strategy for their organization
  • Identify their own role and that of other key stakeholders, in the initiation, design, development or sourcing, operation, and evolution of information and knowledge management systems
  • Describe key considerations such as security, privacy, audit, project management and organizational change management



February 28 - April 11, 2023

7 Tuesdays

5:30-8:30 PM (Mountain Time)


Register HERE


Register HERE


Payment Cancellation Policy

You are eligible for a refund minus an administration fee of $100 plus tax for cancellation/withdrawal requests received in wiriting before week 2; thereafter, no refund will be available. Transfer request to a future offering is permissible only if received in writing and accompanied by supporting documentation prior to week 3. Credits to be used for future offering are valid for 12 months from the date of initial payment and will expire if not used in that time frame. Please contact the Northern Territories Institute for details regarding eligibility to transfer. 

If you would like to withdraw from a module, please send an email to You are required to inform the Manitoba Institute of your intent as soon as possible. Clearly state your intention to withdraw and provide authorization for us to proceed.


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